1. Information We Collect

We may collect and process the following types of personal data:

1.1 Personal Information

This includes information you provide when signing up for a membership, newsletter, events, or submitting forms. It may include:

• Full name

• Email address

• Business name

• Location

• Phone number (optional)

• Social media handles (optional)

• Payment details (processed securely by third-party providers)

1.2 Usage Information

We automatically collect certain information when you visit our website, including:

• IP address

• Device information

• Pages visited and links clicked

• Browser type and operating system

1.3 Cookies & Tracking Technologies

We use cookies and similar technologies to personalise your experience, analyse traffic, and deliver relevant marketing. You can control your cookie settings through your browser.

2. How We Use Your Information

We use your data for the following purposes:

• To manage your membership account and deliver services

• To communicate with you via email, including newsletters, updates, and event invitations

• To process payments and renewals for paid memberships

• To manage event registrations and attendance

• To promote member businesses (with your consent or based on your membership tier)

• To provide access to discounts or offers from our partners and sponsors

• To improve and personalise your experience

• To comply with legal obligations

3. Sharing Your Information

We respect your privacy and do not sell your data. We may share your information in the following limited circumstances:

3.1 With Your Consent

If you’ve opted into a directory listing or agreed to be featured (e.g. on social media), we may share your business details publicly.

3.2 Service Providers

We may share your data with third-party providers who assist us with:

• Website hosting

• Email marketing and CRM

• Payment processing

• Analytics and technical support

These providers are bound by confidentiality and data protection agreements.

3.3 Sponsors and Partners

We may share basic, non-sensitive information (e.g. name, email, business type) with trusted partners who offer exclusive discounts or relevant opportunities only if you have opted into this.

3.4 Legal Requirements

We may disclose personal information if required to do so by law or in response to valid legal requests (e.g. a court order or government investigation).

4. Your Rights (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

• Right to access – You can request a copy of the personal data we hold about you.

• Right to rectification – You can request corrections to your personal information.

• Right to erasure – You can request deletion of your data, subject to legal obligations.

• Right to restrict processing – You can limit how we use your data in certain cases.

• Right to object – You can object to the processing of your data for direct marketing.

• Right to data portability – You can request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [insert your preferred email address].

5. Data Retention

We will retain your personal data only as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.

If you cancel your membership, we may retain your data for a reasonable period for administrative purposes or unless deletion is requested.

6. Security

We take reasonable steps to protect your personal information, including secure platforms, password protection, and limiting access to staff and trusted service providers. However, no data transmission or storage system is 100% secure, so we cannot guarantee absolute protection.

7. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors. If you believe we have mistakenly collected data from someone under 16, please contact us, and we will delete it.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services constitutes acceptance of the revised policy.

9. Contact Us

If you have questions, concerns, or would like to exercise your data rights, please contact:

Email: kate@ladiesletsbusiness.com
Subject line: Privacy Policy – Data Request
Business Name: Ladies Let's Business
Jurisdiction: United Kingdom